PPTX File That Is Loaded Onto The Content Server Displays Junk Characters

(Doc ID 2358888.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

Power point presentations that are loaded onto the content server displays junk characters.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Using Learning Administrator responsibility
2. Navigate to Learning Administration > Content Administration
3. Create a learning object
4. Select Upload option
5. Enter the content server and directory
6. Browse for file file_name.pptx
7. Select Next > Finished
8. Go to learning object > select preview > launch the preview
9. The pptx displays junk characters

Changes

 

Cause

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