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One Responsibility Not Appearing For Only One User In The EBS Home Page (Doc ID 2358979.1)

Last updated on FEBRUARY 17, 2023

Applies to:

Oracle User Management - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.


On 12.1.3 version, User Interface (UI)

One <CUSTOM RESPONSIBILITY> is not appearing for one user (<USER>) in the home page that was added some time ago.  The responsibility is when the user does a switch responsibility from java applet, but the same responsibility not visible in the html page home page.

Added the same responsibility to another account and can see it.
This occurs on production and all non-production instances only for this user.

Expect the <CUSTOM RESPONSIBILITY> to appear for user (<USER>).

The issue can be reproduced at will with the following steps:
1. Log in as the <USER>.
2. Attempt to access the <CUSTOM RESPONSIBILITY>.

The issue has the following business impact:
Due to this issue, the user (<USER>) cannot access the <CUSTOM RESPONSIBILITY>.


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