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Only a specific user is unable to launch forms (Doc ID 2359093.1)

Last updated on MARCH 28, 2018

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version

ACTUAL BEHAVIOR
---------------
Only a specific user is unable to launch forms screen after logining to EBS


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Install ActiveX for other web sites.
2. Login with the specific user id.
3. Choose a Responsibility and click a menu which opens forms screen.
4. But forms screen is not opened with no error message.


Changes

 User installed 3rd-party ActiveX from other web sites e.g. Bank or Securities.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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