Purchase Order is Stuck in inProcess Status after Supplier Acknowledgment And Rejected by Buyer

(Doc ID 2359275.1)

Last updated on APRIL 15, 2018

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, Purchase Order Acknowledgement

PO is stuck in inProcess status after acknowledgement and rejection by buyer

PO should be in approved status

The issue can be reproduced at will with the following steps:

1.PO was released.
2.Supplier has two contact.
3.Supplier contact 1 had partially acknowledged the PO by adding additional comments.
4.Changes were pending with the buyer for action.
5.In the meantime full receiving was done for the PO.
6.Then supplier contact 1 was inactivated.
7.Supplier contact 2 acknowledged the remaining PO.
8.Now the buyer rejected the additional comment(provide by the supplier contact 1) for the PO.
9.The PO was stuck in INPROCESS state. 




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