Case Folder does not Show the Amount with a Thousands Separator

(Doc ID 2359309.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Oracle Credit Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Analysis Tab

ACTUAL BEHAVIOR
---------------
Case Folder does not show the amount with a thousands separator.

The profile option, Currency: Thousand Separator is set to Yes at the Application and Responsibility levels.
ICX Numeric Format at Site and Responsibility levels.

EXPECTED BEHAVIOR
-----------------------
Case Folder should show the amount with the thousands separator.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Credit Management > create a case folder.
2.Case folder is not showing a thousands separator.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see a thousands separator.

Cause

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