ITM Adapter Party Synchronization Request Failed 'WSH_ITM_PARTY_SYNC.POPULATE_DATA failed with unexpected error'

(Doc ID 2359704.1)

Last updated on FEBRUARY 10, 2018

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Intl Trade Mgmt Integration

When attempting to run Party Synchronization
the following error occurs.

ERROR
-----------------------
Procedure WSH_ITM_PARTY_SYNC.POPULATE_DATA failed with unexpected error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. run Party Synchronization for sending customers

Changes

Cause

	Sign In with your My Oracle Support account
	Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms