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ITM Adapter Party Synchronization Request Failed 'WSH_ITM_PARTY_SYNC.POPULATE_DATA failed with unexpected error' (Doc ID 2359704.1)

Last updated on SEPTEMBER 18, 2023

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Party Synchronization the following error occurs:
 

ERROR
WSH_ITM_PARTY_SYNC: Party Synchronization log file shows:
   Procedure WSH_ITM_PARTY_SYNC.POPULATE_DATA failed with unexpected error


STEPS
The issue can be reproduced at will with the following steps:
1. Select responsibility: ITM Adapter Super User
2. Navigate to: ITM Adapter > Party Synchronization
3. Enter parameters
4. Submit the concurrent request



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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