My Oracle Support Banner

Account Rule Start Date And Duration Is Populating Incorrectly For AR Credit Memo. (Doc ID 2359824.1)

Last updated on OCTOBER 04, 2022

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Setup

ACTUAL BEHAVIOR
---------------
Account Rule Start Date and Duration is populating incorrectly for AR Credit Memo.

In AR for Positive sign Credit Memos, accounting rule start date and duration is populating incorrectly for 3/6/12 months Bill frequencies.
EXPECTED BEHAVIOR
-----------------------
Positive CM should follow same Rev recognition as Invoice
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create invoice
2. Apply Positive CM

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.