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Error "Invalid distribution account. Distribution account is not valid for the given organization" When Debriefing An Item (Doc ID 2359926.1)

Last updated on FEBRUARY 13, 2018

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Debrief / Field Service Report

When submitting a material debrief line for a specific item, the following error occurs:

ERROR
-----------------------
'The transaction failed because there was an error. Invalid distribution account. Distribution account is not valid for the given organization. Please re-enter.'

Other items are debriefed successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit the debrief line.

Changes

 

Cause

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