Not Able To Start OTM Webserver Due to Error "java.sql.SQLException: ORA-01017: invalid username/password; logon denied"

(Doc ID 2360630.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

When starting the OTM Web instance clients may see the following error:

Changes

 Passwords for the MDS database were changed incorrectly

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms