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Cannot Select All Labor Lines In MFS MP Application If The Customization File csm5Custom.txt Is Used (Doc ID 2360634.1)

Last updated on FEBRUARY 14, 2018

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6  Multiplatform

In the MFS MP application if multiple labor debrief lines exist for a task
the user is only able to view the first labor line no matter what line is
selected.
The problem only happens if the csm5Custom.txt is used..
If the customization file is not used the normal behavior when you select a labor
debrief line is the screen briefly displays the first line, then will quickly
refresh to display the actual line selected.  If a customization file is uploaded.
ie.  csm5Custom.txt. Then if the user selects a labor line, the first line is displayed, 
then a message quickly appears saying 'executing custom code'  then the screen does not show the
proper labor line..    The customization file has no customizations for labor
debrief..



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create multiple labor lines in MFS
2. The first labor line is opened when viewing debrief lines regardless of which line is selected.


Changes

 

Cause

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