GST - RMA Credit memo the taxes are not flowing from RMA order to CM when booking the order in one Operating Unit and shipping is done from an Inventory Organization which belongs to a different Operating Unit (Doc ID 2360672.1)

Last updated on MAY 13, 2018

Applies to:

Symptoms

Problem Summary :

RMA Credit memo the taxes are not flowing from RMA order to CM. Issue is happening only when booking the order in one OU and shipping is done from a IO which belongs to a different OU

Explained the above Issue with the below example:

Sales order is created West OU (Org Id 89)and the shipping organization selected in OU is KDI which belongs to KADI OU (ORG_id 84 location 104).

RMA order is created under West OU. But the RMA receipt is created against the KDI OU inventory org i.e location 104.

Error Details :

Fnd Debug Logs :

PLSQL.JAI_TAX_DETERMINATION_PKG.determine_tax_by_item_category is returning
with null values

Cause

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