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Why Are The 'Work Orders' And 'Maintenance Requirement' Tabs Disabled On The Service Request Form? (Doc ID 2360699.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Teleservice - Version 12.2.6 and later
Information in this document applies to any platform.


On the Service Request form the 'Work Orders' and 'Maintenance Requirement' tabs are disabled/ greyed out.   What determines if they are enabled or disabled?


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