APP-BEN-91587 When Changing Coverage Where the Start Date is Overridden and Thru Exists

(Doc ID 2360825.1)

Last updated on FEBRUARY 13, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

When attempting to change enrollments for a overridden employee, the following error occurs:

ERROR
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APP-BEN-91587: Total of 2 plans enrolled is more than the maximum of 1 plans allowed. Plan type name: Medical.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Process a life event.
4. Attempt to change the enrollment associated with the override.
Error occurs.

Changes

 

Cause

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