How Not to Invoice RMA Line Copied from Not Invoiced Line Even If Item Is Invoicable

(Doc ID 2360900.1)

Last updated on FEBRUARY 13, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


How not to invoice RMA line copied from not invoiced line even if item is invoice enabled.

Example steps:

1. Create Sales Order with Item A:(invoice enabled flag = Yes) Item B:(invoice enabled flag = No)
Line 1 Item:A
Line 2 Item:B
2. Pick and Ship
3. Create AR Invoice for Line 1 by Autoinvoice
4. Change Item Attribute Item B:(invoice enabled flag = Yes)
5. Create RMA by Copy(Line WF:Line Flow - Return for Credit with Receipt) and process
6. Create AR Transaction by Autoinvoice
Line 1 is interfaced as Credit Memo for step3(Sales Order Line 1.)
Line 2 is interfaced without any relation.

In this case, how not to interface the RMA Line 2.



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