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Component Was Found At Multiple Places In The Bill Of Materials For Model XXXXX - Error When Attempting To Interface Sales Order To EBS Using Process Order 25 API (Doc ID 2361058.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.


When attempting to interface ATO order to EBS using Process Order API the following error occurs.

calling process order.....
message : Component was found at multiple places in the Bill of Materials for model XXXXX. Please supply component code information to resolve the ambiguity.

The issue can be reproduced at will with the following steps:

1. Existing BOM Structure for item in EBS as Given Below:

XX_MODEL -- Model
  XX_ABC_ITEM-- Frame Item

Similar kind of BOM structure comes from OMC

2. Order Management Cloud (OMC) generates a Payload

3. Payload is interfaced via SOA application to EBS by calling Process order 25 API.

4. Error occurs


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