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Scheduled Ship Date Not Populating/Cascading During Initial Save For ATO Options (Doc ID 2361123.1)

Last updated on FEBRUARY 14, 2018

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Scheduling and Sourcing

ACTUAL BEHAVIOR
---------------
When entering an order using Model item XXX, the Schedule Ship Date (SSD) is not populating on the item's option lines

EXPECTED BEHAVIOR
-----------------------
Expect the Schedule Ship Date to populate on all order lines

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation:Orders,Returns>Sales Orders
3. Enter order with item and see issue

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the Schedule Ship Date on the item's option lines.

Customer has noted this behavior:
If you change the SSD on the model line and Save again, THEN the option lines get SSD's

Cause

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