NullPointerException When Trying To View Assets in Self Service Pages

(Doc ID 2361366.1)

Last updated on FEBRUARY 14, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to search for assets using the EAM Asset Management form  Asset tab, the following error occurs.

ERROR
-----------------------
 Error Page
      Exception Details.
 oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
......................
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.eam.asset.server.AssetSearchVOImpl.getSelectedAsset(AssetSearchVOImpl.java:78)
at sun.reflect.GeneratedMethodAccessor91.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Responsibility = Maintenance Super User
2.  Navigation = Choose Organization-> Assets Tab  Asset Route = No
3.  Press Go


Cause

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