My Oracle Support Banner

Taxes Are Getting Disappeared On Shipping Transactions Form After Ship Confirm (Doc ID 2361573.1)

Last updated on MAY 09, 2018

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When user is ship confirming the material for foreign currency transactions, taxes are not appearing as part of delivery. When user opens India Tax Details Form at shipment level before ship confirm, he gets following error message:-

ORA-20001: JAI_EXCEPTION_OCCURED (JAI_PROCESS_MSG=jai_cmn_utils_pkg.currency_conversion. Err:ORA-20120: Currency Conversion Rate Not Defined In The System)



EXPECTED BEHAVIOR
-----------------------
When user is ship confirming the material, taxes should be appearing as part of delivery.

STEPS
-----------------------
The issue can be reproduced at will for fresh transactions be following below steps:-

1. Create sales order with foreign currency. Attach taxes.

2. Book the sales order.

3. Do Pick Release.

4. At shipment level, open India Tax Details form.

5. A) Following error message is appearing:-

ORA-20001: JAI_EXCEPTION_OCCURED (JAI_PROCESS_MSG=jai_cmn_utils_pkg.currency_conversion. Err:ORA-20120: Currency Conversion Rate Not Defined In The System)

B) Tax Category is getting defaulted, but tax lines are not getting defaulted.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot maintain statutory compliance.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.