Trade Management - Issue On Displaying Earned Amounts

(Doc ID 2362096.1)

Last updated on FEBRUARY 16, 2018

Applies to:

Oracle Trade Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

In offer, users can follow the Earned amounts gotten by the customer in the dedicated checkbook page. 
In this page, Earned amounts are displayed in two sections:

- Header area
- Detailed area

Both display a total Earned amounts but it appears in some situation, this amount is not aligned.
Even launching the dedicated program: "Update budgets from interface tables" , total amounts stay different whereas the lines in it are the same

The correct amount is the total Earned amount displayed in the detailed area.

Changes

 

Cause

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