My Oracle Support Banner

Country Selection Reverts to an Incorrect Value when updating an Address in Employee Self-Service (Doc ID 2362175.1)

Last updated on JANUARY 28, 2022

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.


Problem Statement:

When entering an address for a contact via employee self service the 'Country' field always gets saved as the country preceding the chosen country in the list.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Employee Self-Service

2. Navigate: Personal information > Click Update Address > Select a Country from the Drop-down List of Values

3. Click Next

4. On the Review page, the selected country no longer appears, it is showing the previous country in the List of Values




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.