MFS Multiplatform: DFF Data Is Lost When Task Status Is Changed To 'Completed'

(Doc ID 2362811.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Multiplatform Android General

ACTUAL BEHAVIOR
---------------
After applying EBS Build 20 of the MFS App, users find that the DFF data is lost when the task gets completed.

EXPECTED BEHAVIOR
-----------------------
Expect the DFF data to be saved.

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open task in 'Working' status.
2. Enter data in DFF.
3. Change the task status to 'Completed' and save.
The DFF data is lost.

If the task is saved after entering the DFF data and then the task status is changed to 'Completed', then the data is not lost.

Changes

 

Cause

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