Entering A Date On A Service Contract Template = To Or > The Year 2050 Results In An Error.

(Doc ID 2363288.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Service Contracts - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a contract from a Template with an End Date in 2050, the following error occurs.

ERROR
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Start date and end date are not in chronological order or have invalid values.


STEPS
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The issue can be reproduced at will with the following steps:
1. Try to create a contract from a template.
2. Enter the Start and End dates in 2050 (say a Start Date of "01-JAN-2050" and an End Date of "31-DEC-2050").
3. Tab to the Duration field and the Duration and Period auto-populate (i.e 1 and Year).
4. Click the "Create" button.
5. Get the error.

BUSINESS IMPACT
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Due to this issue must remember to NOT click or tab out of the End Date field before clicking the Create button.

Cause

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