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Unable To Query User From CRM HTML Administration Responsibility (Doc ID 2363372.1)

Last updated on APRIL 25, 2023

Applies to:

Oracle iStore - Version 12.1.3 and later
Oracle Common Applications - Version 12.1.3 and later
Information in this document applies to any platform.


Why cannot customer be queried in CRM HTML Administration?

Steps to replicate
1. Goto responsibility CRM HTML Administration
2. Setup--> Users --> Registration --> User Maintenance
3. Query for user MYUSERNAME and click on Go
  No record found

The same user can be queried successfully in the FND User form in System Administrator.


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