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Cascade Attributes Functionality Does Not Deselect Terminated Lines (Doc ID 2363430.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When using the Cascade Attributes functionality on a Service Contract, clicking 'Deselect All' does not deselect all lines. Specifically it does not deselect the Terminated ones.

Steps
1. Using a Service Contracts responsibility.
2. Open a contract with one or more Terminated lines.
3. Open the contract for Update.
4. Navigate: Actions > Cascade Attributes.
4. Click "Deselect All" and it does not deselect the Terminated lines.
5. Toggle between "Select All" and "Deselect All" and the same behavior is seen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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