Cascade Attributes Functionality Does Not Deselect Terminated Lines

(Doc ID 2363430.1)

Last updated on FEBRUARY 21, 2018

Applies to:

Oracle Service Contracts - Version 12.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service Authoring

ACTUAL BEHAVIOR
---------------
Cascade Attributes --> Deselect All (lines) does not deselect all lines especially Terminated ones

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (R) Service Contracts Manager responsibility
2. Open a contract with one or more Terminated lines
3. Open For Update
     Actions --> Cascade attributes
4. Select Delselect all and it does not deselect the terminated lines.
5. Toggle between Select all / Deselect still the same behavior is seen

    Click “Deselect All” button and not lines and the corresponding Check box are unchecked. Leaves some checked.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms