Getting Error "HTTP status code 401 Unauthorized" When Login To Oracle Mobile Apps Process Quality Manager or Process Manufacturing Production Supervisor

(Doc ID 2363465.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Process Manufacturing Product Development - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Quality Mobile

Getting an error when login to Oracle Mobile Process Quality Manager
Performing testing on the Oracle Mobile apps, where we have applied all the Oracle Mobile patches and done the configuration for Process Quality Manager and Process Manufacturing Production supervisor, but when login to the app in iOS or Android device, its immediately logs out or gets error.

ERROR
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HTTP status code 401 Unauthorized: The request requires user authentication.
The response MUST include a www- authenticate header field containing a challenge applicable to the requested resource. The client May repeat the request with a suitable authorization header field.
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STEPS
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The issue can be reproduced at will with the following steps:
1. login to the app in iOS or Android device



Changes

 

Cause

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