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The Item is not Serial Controlled. You are trying to provide a Serial Number (<serial number>) for a Non-Serialized Instance. (Doc ID 2363639.1)

Last updated on APRIL 26, 2024

Applies to:

Oracle Installed Base - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

Inventory Item's serial control was changed from serialized to non-serialized.  The associated instance XX has serial_number "YY" When RMA receipt transaction was done on this item instance, the following error occurs.

ERROR
-----------------------
The Item is not Serial Controlled. You are trying to provide a Serial Number (YY) for a Non-Serialized Instance.

STEPS
-----------------------
1. Change Inventory Item serial control from serialized to non-serialized
2. Create receipt transaction on this item with instance XX
3. Error above occurs in csi_txn_errors

Cause

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In this Document
Symptoms
Cause
Solution


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