The Item is not Serial Controlled. You are trying to provide a Serial Number (<serial number>) for a Non-Serialized Instance.
(Doc ID 2363639.1)
Last updated on APRIL 26, 2024
Applies to:
Oracle Installed Base - Version 12.0.0 and laterInformation in this document applies to any platform.
Symptoms
Inventory Item's serial control was changed from serialized to non-serialized. The associated instance XX has serial_number "YY" When RMA receipt transaction was done on this item instance, the following error occurs.
ERROR
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The Item is not Serial Controlled. You are trying to provide a Serial Number (YY) for a Non-Serialized Instance.
STEPS
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1. Change Inventory Item serial control from serialized to non-serialized
2. Create receipt transaction on this item with instance XX
3. Error above occurs in csi_txn_errors
Cause
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In this Document
Symptoms |
Cause |
Solution |