Service Contracts Created In Brazil OU Do Not Have Values In Price List LOV

(Doc ID 2363997.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Price list LOV is not showing up for Service Contracts created in Brazil OU

EXPECTED BEHAVIOR
-----------------------
Price list LOV should list down for Service Contracts created in Brazil OU

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Try to create service contract from Brazil OU
2. In header try to access the price list LOV but the lov is empty

Cause

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