The Program Could Not Update The Claim Because There Is An Invalid Payment Method For The Claim

(Doc ID 2364041.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Oracle Trade Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Trade Management > Claims > Mass Settlement,

A mass settlement of claims in Trade Management user keeps getting this error message.
A user has tried reducing the number of claims, choosing different dates, etc. and still receiving this message.

ERROR
----------
The program could not update the claim because there is an invalid payment method for the claim



STEPS
----------
The issue can be reproduced at will with the following steps:
1. Go to Trade Management > Claims > Mass Settlement > Request Approval
2. Error message


Changes

 

Cause

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