The Program Could Not Update The Claim Because There Is An Invalid Payment Method For The Claim

(Doc ID 2364041.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Oracle Trade Management - Version 12.2.4 and later
Information in this document applies to any platform.


Trade Management > Claims > Mass Settlement,

A mass settlement of claims in Trade Management user keeps getting this error message.
A user has tried reducing the number of claims, choosing different dates, etc. and still receiving this message.

The program could not update the claim because there is an invalid payment method for the claim

The issue can be reproduced at will with the following steps:
1. Go to Trade Management > Claims > Mass Settlement > Request Approval
2. Error message




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