My Oracle Support Banner

GST - Sales Order Shipping From Across Operating Unit RMA AR Credit Memo Tax Not Populated (Doc ID 2364185.1)

Last updated on FEBRUARY 12, 2019

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, GST Order management

ACTUAL BEHAVIOR
---------------
RMA Credit memo the taxes are not flowing from RMA order to CM when booking the order in
one OU and shipping is done from a IO which belongs to a different OU

EXPECTED BEHAVIOR
-----------------------
Expect that taxes should flow from RMA to CM

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a RMA CM
2. Taxes are not flowing from RMA to CM

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot See taxes taxes at CM



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.