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GST - Sales Order Shipping From Across Operating Unit RMA AR Credit Memo Tax Not Populated (Doc ID 2364185.1)

Last updated on OCTOBER 26, 2020

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, GST Order management

ACTUAL BEHAVIOR
---------------
RMA Credit memo the taxes are not flowing from RMA order to CM when booking the order in
one OU and shipping is done from a IO which belongs to a different OU

EXPECTED BEHAVIOR
-----------------------
Expect that taxes should flow from RMA to CM

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a RMA CM
2. Taxes are not flowing from RMA to CM

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot See taxes taxes at CM



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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