GST - Sales Order Shipping From Across Operating Unit RMA AR Credit Memo Tax Not Populated
(Doc ID 2364185.1)
Last updated on OCTOBER 26, 2020
Applies to:
Oracle Financials for India - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, GST Order management
ACTUAL BEHAVIOR
---------------
RMA Credit memo the taxes are not flowing from RMA order to CM when booking the order in
one OU and shipping is done from a IO which belongs to a different OU
EXPECTED BEHAVIOR
-----------------------
Expect that taxes should flow from RMA to CM
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a RMA CM
2. Taxes are not flowing from RMA to CM
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot See taxes taxes at CM
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |