There Is An Error In Order Submission

(Doc ID 2364372.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Oracle Quoting - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, HTML User Interface

After applying <patch 25423391>, the user is receiving the following error while trying to place orders :

There is an error in order submission.

Quoting log shows :

ASO Create_Order: Before OE_Order_GRP.Process_Order
ASO Exception in package : ASO_ORDER_INT
ASO Exception in API : Create_Order
ASO SQLCODE :
ASO SQLERRM :
ASO Submit_Q: After Create_Order x_return_status: E

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Try to place a quote to order
2. Receive the error

Changes

 This issue occurs after applying <patch 25423391>.

Cause

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