My Oracle Support Banner

All Notifications And Emails Going To SYSADMIN Instead Of The Recipients (Doc ID 2364590.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Workflow - Version 12.2.7 to 12.2.7 [Release 12.2]
Information in this document applies to any platform.


User configured the Workflow Mailer on a 12.2 E-Business Suite environment using the SMTP outbound server.  Tested the Workflow Mailer sending a test message for SYSADMIN. The SYSADMIN email ID is receiving the emails as expected.

However, when this test is conducted for other users, emails are not going out. The wf_notifications table shows the to_user ss changing to SYSADMIN from the original recipient.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.