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All Notifications And Emails Going To SYSADMIN Instead Of The Recipients (Doc ID 2364590.1)

Last updated on JUNE 18, 2018

Applies to:

Oracle Workflow - Version 12.2.7 to 12.2.7 [Release 12.2]
Information in this document applies to any platform.

Symptoms

User configured the Workflow Mailer on a 12.2 E-Business Suite environment using the SMTP outbound server.  Tested the Workflow Mailer sending a test message for SYSADMIN. The SYSADMIN email ID is receiving the emails as expected.

However, when this test is conducted for other users, emails are not going out. The wf_notifications table shows the to_user ss changing to SYSADMIN from the original recipient.

Changes

 

Cause

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