EBS 12.1.3 Getting A Page Without Any Responsibilities Or Menus After OHS Patch 27301611

(Doc ID 2364613.1)

Last updated on JULY 09, 2018

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Oracle E-Business Suite is getting a page without any responsibilities or menus after the application of OHS patch 27301611: MERGE REQUEST ON TOP OF 11.1.1.9.0 FOR BUGS 26367394 19571821 23107407 24567879

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply OHS patch 27301611 as part of October 2017 or January 2018 CPU
2. Access EBS login
3. Blank page without any responsibilities.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access EBS.

Changes

 

Cause

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