Error While Logging Into MFS: LOADUSERDATA SQLITE EXCEPTION:NO SUCH TABLE:CSF_M_USER

(Doc ID 2365086.1)

Last updated on FEBRUARY 23, 2018

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3

After setting up a MFS user and installing the Multi Platform app an error occurs when trying to login:

ERROR
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ERROR LOADUSERDATA [SQLITE EXCEPTION:NO SUCH TABLE:CSF_M_USER..]


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Created a new user and assigned the 'Oracle Mobile Field Service' responsibility
2. Set profile option CSM: Enable Multiple Platform Set to Yes for User
3. Run “Manages Mobile Users” program to create the user
4. Download the MFS app
5. Install the app and try to login
6. Error occurs.

Cause

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