Error When Trying To Sync MFS: MS -9043- Server Busy. Try Sync Later.

(Doc ID 2365159.1)

Last updated on FEBRUARY 26, 2018

Applies to:

Oracle Mobile Field Service - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2  MFS Laptop

ACTUAL BEHAVIOR
---------------
In MFS during the synchronization, getting the error "MS 9043- Server busy. Try sync later."

The ol_Sync.log file shows
"ERROR",CNS-9043,"01/12/2018 13:50:42","REPROC:Server busy. Try sync later.:","XXXXXXX"
"ERROR",CNS-9043,"01/12/2018 13:55:31","Server busy. Try sync later.:","XXXXXXX"

EXPECTED BEHAVIOR
-----------------------
Expect to sync successfully

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in MFS Client
2. Do a sync

Changes

 

Cause

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