Only One Mobile User Is Getting Tasks Assigned. Others Are Not Getting Tasks

(Doc ID 2365392.1)

Last updated on FEBRUARY 24, 2018

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, General / Server

Only one mobile is getting Tasks assigned. Others are not getting tasks

Expect to assign tasks to mobile user properly in ACC tables

The issue can be reproduced at will with the following steps:
1. Create a Task in Enterprise
2. Schedule the Task to a Mobile User
3. check CSM_TASKS_ACC table


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