My Oracle Support Banner

EBS R12 Forms Are Not Launching After Applied JWS Patches (Doc ID 2365539.1)

Last updated on FEBRUARY 08, 2019

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.


 Applied CPU patches and can't open forms

 Below error message can be seen (NOT on all browsers):

500 Internal Server Error

Servlet error: An exception occurred. The current application deployment descriptors do not allow for including it in this response. Please consult the application log for details.

  In application.log, below error can be seen:

Caused by: java.lang.RuntimeException: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.AppsException: java.sql.SQLException: ORA-28040: No matching authentication protocol


 Applied JWS Patches


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.