Order Import-You are trying to insert an existing order or update an order that does not exist

Last updated on FEBRUARY 26, 2018

Applies to:

Symptoms

On : 12.1.3 version, 

When attempting to cancel sales order line via order import

the following error occurs.

ERROR

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Order Number :2002360  Line Number :
Message :You are trying to insert an existing order or update an order that does not exist.  Please enter a correct operation code. 

STEPS

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The issue can be reproduced at will with the following steps:

1.Insert data into oe interface to cancel the sales order line

2.Run Order Import

Changes

Cause