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User Is Only Able To Associate One Counter To An Item Instance And Only Display The First Counter. (Doc ID 2366129.1)

Last updated on MARCH 21, 2018

Applies to:

Oracle Installed Base - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

Qn1:In 11i install base utilizing the Oracle Install Base User responsibility the user is allowed to apply multiple counters to an item instance.
Issue#1
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If there are multiple counters associated to the item instance only the first one associated to the item instance is displayed. Please note that we upgraded from 11i to r12.

Issue#2
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 In r12 utilizing the Oracle Installed Base Agent User the user may only add one counter group to an item instance. Once the first counter group is added the button "Attach Counter Group" is no longer available on the page.
 

Solution

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