Business Events Not Created When Primary Usage Of Site Is Changed Automatically

(Doc ID 2366184.1)

Last updated on APRIL 18, 2018

Applies to:

Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Oracle Trading Community - Version 12.1.3 and later

Business events not created when primary usage of site is changed automatically. When an existing primary site usage (Ship-to or Bill-to) is removed, business event is generated only for the site usage which was removed and automatically marks any existing non-primary site usage under same Operating Unit as primary, without  generating business event for this new site usage which is made primary.



STEPS
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The issue can be reproduced at will with the following steps:

1. Navigate to Receivables Manager Responsibility

2. Customers.

3. Navigate to Account details.

4. Click on Business purpose tab and inactivate the Primary business purpose (eg:ship_to).

5.Business event"oracle.apps.ar.hz.CustAcctSiteUse.update" will be raised and system automatically makes the ship_to as primary in the same org

6. Primary Business event is raised, Non-Primary Business event is NOT raised.

 

 

Changes

 

Cause

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