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Getting Error Message When Trying To Perform Mass Change On Order Lines (Doc ID 2366394.1)

Last updated on FEBRUARY 27, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Trx Changes & Cancellations

When trying to perform a mass change on order at the line level for the scheduled ship date and the promise date,
we get the following error message:

We have verified the item is set up with the correct warehouse and the correct warehouse is on the order line.

ERROR
-----------------------
The item specified is invalid or does not exist in the warehouse you specified.
Please enter a valid item-warehouse combination.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Order Organizer
2. Select the order lines. All lines belong to one order.
3. >Tools >Mass Change
enter Schedule Ship Date and Promise Date
The dates before were either 2/8/18 or 2/9/18. They were being changed to 2/7/18.

Cause

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In this Document
Symptoms
Cause
Solution
References


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