Promotional Modifiers Which are Not Eligible for an Order are Getting Applied by the Pricing Engine

(Doc ID 2366700.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.
OEXOEORD.fmb Sales Order Form

Symptoms

ACTUAL BEHAVIOR

Find "Promotion" Modifier with Modifier Type = Promotional Goods as :
  For Item Code 84-2 , On 12 PCS, 1 PCS is free.
When one enters 3 PCS, sale order line does not work /save.
Instead the following messages are presented:

Decision Message:
  You have changes pending
 Save? Cancel? Discard?

Forms Message:
  Do you want to save the changes you have made?
  Yes? No? Cancel?
On bottom of form shows: Press Tab to move between choices. Return to select.

One cannot save the order line when this occurs.

EXPECTED BEHAVIOR
Expects to not see these messages and to be able to save the order line.

STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter an order line with quantity less than value assigned to value from on the promotional goods modifier.
4. Attempt to save the order/order line.



Cause

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