AR: Deposit Applied To An Invoice Is Not Showing

(Doc ID 2366784.1)

Last updated on MARCH 01, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Issue Clarification
---------------------------

Deposit was applied to an invoice but transaction shows balance still due.

ERROR / ISSUE
-----------------------

Expect the balance to show closed.

STEPS
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Create a deposit.
Apply an invoice to the deposit.
balance shows open and the commitment balance report also shows open.

BUSINESS IMPACT
-----------------------
Seems to be data corruption.

Changes

 

Cause

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