System Showing JAI_RGM_PROCESS_SUCCESS Message For All Receipt During Mass Tax Recovery

(Doc ID 2366937.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, GST Purchasing

User is doing process claim of all receipts at once. For each receipt, system is showing message JAI_RGM_PROCESS_SUCCESS and then there is OK button in that message. Now, if there is around 10k transactions which are being claimed, user will have to click OK 10k times for process claim processing.

this message should at the end of all receipts' processing.

The issue can be reproduced at will with the following steps:
1. Go to process recovery form.
2. Try to do process claim for all transactions.
3. click 'Process'

The issue has the following business impact:
Due to this issue, users is facing issue with productivity.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms