Unable To Play OLM Content When Connected Wirelessly Through a WiFi Connection

(Doc ID 2367114.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Production 12.1.3 version, in OLM, Learner Component

ERROR
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Unable to play OLM content when connected wirelessly.

Connect to OLM using wired connection: Play content successfully.
Connect to OLM using wireless (WiFi) connection: Generates below:

Can’t reach this page
Make sure the web address res://ieframe.dll is correct
Search for this site on Bing
Refresh the page


STEPS
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The issue can be reproduced at will with the following steps:

  1. Disconnect PC from wired connection
  2. Connect to Wifi and attempt log in to the application
  3. Receive error

Cause

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