Unable To Play OLM Content When Connected Wirelessly Through a WiFi Connection

(Doc ID 2367114.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.


On Production 12.1.3 version, in OLM, Learner Component


Unable to play OLM content when connected wirelessly.

Connect to OLM using wired connection: Play content successfully.
Connect to OLM using wireless (WiFi) connection: Generates below:

Can’t reach this page
Make sure the web address res://ieframe.dll is correct
Search for this site on Bing
Refresh the page

The issue can be reproduced at will with the following steps:

  1. Disconnect PC from wired connection
  2. Connect to Wifi and attempt log in to the application
  3. Receive error


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