After Upgrade to R12 Getting Error You Cannot Remove or Change Sales Group of a Sales Team Member Who is a Forecast Owner When Trying To Update Opportunities

(Doc ID 2367543.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Sales - Version 12.0 and later
Information in this document applies to any platform.


On : 12.2.5 version, Oracle Sales >

After upgrading from Oracle Sales Online (11i)  to Oracle Sales (R12), we are receiving Sales Group ID related error message when trying to progress Backlog Opportunity.

 Exception: Attribute SalesGroupId in OpportunityAccessEO is required ,In VO: OpportunityAccessEO

Please note, you cannot remove or change sales group of a sales team member who is a forecast owner.

Please change the forecast owner before removing or updating the sales team member information.

The issue can be reproduced at will with the following steps:

1. Upgrade from 11i to R12

2. Try to update any Opportunity and error is received


 Upgraded from 11i to R12


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms