My Oracle Support Banner

After Upgrade to R12 Getting Error You Cannot Remove or Change Sales Group of a Sales Team Member Who is a Forecast Owner When Trying To Update Opportunities (Doc ID 2367543.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Sales - Version 12.0 and later
Information in this document applies to any platform.


On : 12.2.5 version, Oracle Sales >

After upgrading from Oracle Sales Online (11i)  to Oracle Sales (R12), we are receiving Sales Group ID related error message when trying to progress Backlog Opportunity.

 Exception: Attribute SalesGroupId in OpportunityAccessEO is required ,In VO: OpportunityAccessEO

Please note, you cannot remove or change sales group of a sales team member who is a forecast owner.

Please change the forecast owner before removing or updating the sales team member information.

The issue can be reproduced at will with the following steps:

1. Upgrade from 11i to R12

2. Try to update any Opportunity and error is received


 Upgraded from 11i to R12


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.