Promotion Discount Shows Applied However It Is Not Applied

(Doc ID 2367958.1)

Last updated on MARCH 01, 2018

Applies to:

Oracle Advanced Pricing - Version 12.2.6 and later
Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Price List

ACTUAL BEHAVIOR
---------------
Ask For promotion modifiers are applied; however, the discount is not applied.
The promotion is applied at order header; yet, the 50% discount is not applied.

In the R12.1.3 instance, the Ask For promotion modifier is applied and the 50% is applied.

EXPECTED BEHAVIOR
-----------------------
In the R12.2.6 instance the Ask For promotion modifier should apply and the 50% discount should be applied.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
OM responsibility
1. enter an order
2. apply the Ask For promotion modifier at order header (Actions > Promotions/Pricing Attributes)
3. Look at line, and do not see the 50% discount is applied


Cause

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