My Oracle Support Banner

Getting Null Pointer Exception On Multiple Repair Order Creation (Doc ID 2368179.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Depot Repair - Version 12.2.5 and later
Information in this document applies to any platform.


On: 12.2.5 version, Service Order

A Null Pointer Exception when click Cancel, after creating multiple orders using Enter Another Repair Order.

## Detail 0 ##
at oracle.apps.csd.returns.server.ReturnsMainAMImpl.initShipAddressAndName(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)

Steps to replicate the issue :

1. Navigate > Deport Repair Super User > Returns Portal > Enter Another Return
2. Navigate till Review page and you can see multiple Return Orders getting created on click of Submit from Review page
3. Click on Each Return order number hyperlink (which in turn opens another new tab and navigates to Repair Order Details page ).
4. After opening all the order by click on hyperlink.
5. Come back to initial tab (review page ) and click on Cancel.
6. Page goes into NULL POINTER Exception.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.