My Oracle Support Banner

GST: Taxes Are Not Populating In AP Invoice (Doc ID 2368376.1)

Last updated on MARCH 02, 2018

Applies to:

Oracle Financials for India - Version 12.1.1 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Payables

ACTUAL BEHAVIOR
---------------
Miscellaneous Lines Total is different than Total Tax Amount from India Tax Details Form
 
EXPECTED BEHAVIOR
-----------------------
Miscellaneous Lines Total should be equal with Total Tax Amount

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility = India Local Payables
2. Navigate to Invoice Workbench and pick the problematic record.
3. Observed that  Miscellaneous Lines Total = 118092
4. Go to India Tax Details Form : Total Tax Amount = 216276

BUSINESS IMPACT
-----------------------
The issue has the following Business Impact: Customer relationship with the Supplier and Company credibility are affected. The issue is preventing invoicing that stops users from correctly reporting the liability.
The issue has the following Financial Impact : Due to this issue, users are not able to pay the supplier.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.