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R12 System Is Not Calculating TAX On Charges In Sales Order. (Doc ID 2369126.1)

Last updated on MARCH 04, 2018

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
TAX calculation does not consider Charges values in sales order.
 

EXPECTED BEHAVIOR
Expect VAT tax to default on the sales order

STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Orders Workbench, Order Organizer > Enter the order,
3. Tax is not defaulted


Cause

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