Direct Items Added on Operation 1 or 10 Are Not Saved on the Work Order

(Doc ID 2369255.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Work Execution

When adding description item in Update mode, unable to see it after pressing Save

Expect to see the items

The issue can be reproduced at will with the following steps:
1. Maintenance Self Service responsibility
2. create work order
3. add direct item and save
4. observe it is not shown


Cause

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